Information architecture of ERP systems for 'public utilities'

Nowadays, extremely competitive worldwide economy enterprise integration (EI) can be considered as a main factor in performance improvement when severe competition requires a low-profit environment for many of the commercial markets. This point causes interaction problems during both the design and implementation phase while utility enterprise (UE) appears as a business strategy for small, medium-sized and large utilities. Nonetheless, to support the operations of a UE, enterprise resources planning (ERP) is regarded to be the most operative computer application in the present public utility. One of the primary reasons why they cannot apply the system successfully is the incorrect procedure of implementation and design methodology. This encompasses a hierarchical and systematic design, which comprises top-down modelling in order to make public utility enterprise integration.